Lesson 4

Common senior technology scams

Here is what each scam looks like — and exactly what to do when you see it.

Tech support scam

A pop-up claims your computer is infected and asks you to call a number.

What to do:

  • Close the browser
  • Do not call the number
  • Run your trusted antivirus software

Phishing email scam

You receive an email saying your bank account has been locked.

What to do:

  • Don't click links
  • Contact your bank directly using the official website or phone number

Grandparent scam

Someone pretends to be a grandchild needing emergency money.

What to do:

  • Verify with family first
  • Never send gift cards or wire transfers immediately

Scam prevention checklist

  1. 1Stop
  2. 2Think
  3. 3Verify
  4. 4Act

Golden rule

When in doubt, don't click.

A real person will reach out. No pressure, no wrong questions.